Model-specific reset guide
Canon MX397 Ink Absorber Full Reset
If Canon MX397 displays an ink absorber full or service-required warning, the stored waste ink counter may have reached its limit. This guide covers service mode, USB preparation and the reset itself.
Before resetting Canon MX397
Waste ink is routed away from the print head and retained inside the printer. The firmware in Canon MX397 calculates usage and may stop new jobs to reduce overflow risk.
Wic Reset Connect is designed to reset the compatible counter in Canon MX397. The physical waste ink system should still be inspected and maintained when necessary.
Enter service mode on Canon MX397
The Stop/Reset press count varies across Canon series. Use the complete service-mode guide and select the procedure for this printer instead of guessing.
Reset the counter in Canon MX397
Work through the sequence without rushing. Incorrect button timing or a blinking power light means the printer is not ready for the counter reset.
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Prepare the printer
Resolve other errors, confirm a steady power light and enter service mode using the linked guide.
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Connect directly by USB
Connect Canon MX397 to a Windows 7, 8, 10 or 11 computer without Wi-Fi or a USB hub.
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Start Wic Reset Connect
Run the program as Administrator and wait until the Canon service-mode device is detected.
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Enter the key and reset
Enter the purchased key, select Reset and keep the printer connected until confirmation appears.
If Canon MX397 is not detected
- If Windows does not detect a service-mode device, restart the printer normally, wait 10 seconds and repeat the preparation.
- If the power light blinks, resolve the displayed cartridge, paper or mechanical error before trying service mode again.
- Connect Canon MX397 directly to the computer and try another data-capable USB cable or port.
- Run Wic Reset Connect as Administrator and keep internet access active for key validation.
Canon MX397 reset FAQ
Скільки разів потрібно натиснути Stop/Reset?
The correct count depends on the printer series. Use the linked Canon service-mode guide and do not guess.
Can I perform the reset over Wi-Fi?
No. Use a direct USB connection between the printer and a Windows computer.
What if my reset key was used during a failed attempt?
Correct the cause first, then use the new-key generator or contact support for assistance.
Restore Canon MX397
Ready to reset Canon MX397? Verify the power light, USB connection and service-mode state before continuing.