Model-specific reset guide
Canon G3910 Ink Absorber Full Reset
If Canon G3910 displays an ink absorber full or service-required warning, the stored waste ink counter may have reached its limit. This guide covers service mode, USB preparation and the reset itself.
What the Canon G3910 service message means
The absorber pads collect ink generated during print-head cleaning. Canon G3910 tracks those maintenance cycles in memory rather than measuring the pads directly.
Wic Reset Connect is designed to reset the compatible counter in Canon G3910. The physical waste ink system should still be inspected and maintained when necessary.
How to enter service mode on Canon G3910
- Turn the printer off.
- Premir e manter premido Parar/Reiniciar.
- Enquanto mantém premido Stop/Reset, prima e mantenha premido Potência.
- Release Stop/Reset but keep holding Power.
- Press and release Stop/Reset 5 vezes.
- Wait briefly, then release Power. The power indicator should remain steadily lit.
Reset the counter in Canon G3910
Prepare Canon G3910 before entering the key. A stable service-mode state and direct USB connection are essential.
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Prepare the printer
Resolve other errors, confirm a steady power light and enter service mode using the sequence above.
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Connect directly by USB
Connect Canon G3910 to a Windows 7, 8, 10 or 11 computer without Wi-Fi or a USB hub.
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Start Wic Reset Connect
Run the program as Administrator and wait until the Canon service-mode device is detected.
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Enter the key and reset
Enter the purchased key, select Reset and keep the printer connected until confirmation appears.
If Canon G3910 is not detected
- Repeat the button sequence at a steady pace; releasing Power too early is a common reason service mode fails.
- Connect Canon G3910 directly to the computer and try another data-capable USB cable or port.
- If Windows does not detect a service-mode device, restart the printer normally, wait 10 seconds and repeat the preparation.
- Close Canon maintenance utilities and clear paused print jobs before opening Wic Reset Connect.
Canon G3910 reset FAQ
Does Canon G3910 require service mode?
Yes. The printer must expose its maintenance interface before the counter can be reset with Wic Reset Connect.
Does the reset clean the ink absorber?
No. It resets the stored counter. Inspect, clean or replace the absorber pads when their physical condition requires maintenance.
Quantas vezes devo premir Stop/Reset?
For Canon G3910, use 5 Stop/Reset presses in the sequence shown on this page.
Restore Canon G3910
Prepare Canon G3910, enter service mode and complete the reset with a valid Wic Reset Connect key.