Fix Ink Absorber Full Error on Canon G3910

Canon G3910 Ink Absorber Full Reset

The “Ink Absorber Full” / service required message on Canon G3910 is common after many cleaning cycles. In most cases, a counter reset restores printing.

During head cleaning, surplus ink is routed to internal absorber pads. Canon G3910 monitors this via a counter and can lock printing at a threshold.

This page is prepared for Canon G3910. Service mode instructions are shown only when a matching series procedure is known.

How to Enter Service Mode on Canon G3910

If your Canon G3910 supports service mode reset, follow the steps below before performing the counter reset.

  1. Turn the printer OFF.
  2. Press and hold Stop/Reset.
  3. While holding Stop/Reset, press and hold Power.
  4. Release Stop/Reset (keep holding Power).
  5. Press Stop/Reset 5 times.
  6. Release Power — the printer should enter service mode.

If it doesn’t work, repeat the sequence carefully. The press count depends on the series.

Finalize the Reset and Restore Printing

Once the counter is cleared, Canon G3910 should exit the locked state and printing should resume normally.

Warnings

If absorber pads are truly saturated, ignoring maintenance can lead to ink leakage inside the printer. The counter reset only removes the software lock.

Need a reset solution?

Use a reliable USB connection and follow the steps in order.

FAQ

Does every Canon model need service mode?
No. The generator shows service mode steps only when the series procedure is known.
How many times should I press Stop/Reset?
It depends on the series. Many use 5 presses; PRO/imagePROGRAF/MG use 6 in this generator.
Does reset clean the absorber pads?
No. It resets the counter (software). Pads may still require physical maintenance in high-usage cases.
How long does it take?
Usually a few minutes once the correct steps are followed.

Guide prepared for Canon G3910 – Ink Absorber / Waste Ink Counter Reset using Wic Reset Connect.

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