Model-specific reset guide
Canon MB5020 Ink Absorber Full Reset
The waste ink system in Canon MB5020 collects ink used during cleaning cycles. Once the estimated limit is reached, service mode and a compatible counter reset may be required.
Why Canon MB5020 reports an absorber error
The absorber pads collect ink generated during print-head cleaning. Canon MB5020 tracks those maintenance cycles in memory rather than measuring the pads directly.
Wic Reset Connect is designed to reset the compatible counter in Canon MB5020. The physical waste ink system should still be inspected and maintained when necessary.
How to enter service mode on Canon MB5020
- Turn the printer off.
- Premir e manter premido Parar/Reiniciar.
- Enquanto mantém premido Stop/Reset, prima e mantenha premido Potência.
- Release Stop/Reset but keep holding Power.
- Press and release Stop/Reset 5 vezes.
- Wait briefly, then release Power. The power indicator should remain steadily lit.
Reset the counter in Canon MB5020
The counter reset normally takes only a few minutes after Canon MB5020 has entered service mode successfully.
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Prepare the printer
Resolve other errors, confirm a steady power light and enter service mode using the sequence above.
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Connect directly by USB
Connect Canon MB5020 to a Windows 7, 8, 10 or 11 computer without Wi-Fi or a USB hub.
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Start Wic Reset Connect
Run the program as Administrator and wait until the Canon service-mode device is detected.
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Enter the key and reset
Enter the purchased key, select Reset and keep the printer connected until confirmation appears.
If Canon MB5020 is not detected
- Repeat the button sequence at a steady pace; releasing Power too early is a common reason service mode fails.
- Run Wic Reset Connect as Administrator and keep internet access active for key validation.
- Connect Canon MB5020 directly to the computer and try another data-capable USB cable or port.
- If Windows does not detect a service-mode device, restart the printer normally, wait 10 seconds and repeat the preparation.
Canon MB5020 reset FAQ
Does Canon MB5020 require service mode?
Yes. The printer must expose its maintenance interface before the counter can be reset with Wic Reset Connect.
What if my reset key was used during a failed attempt?
Correct the cause first, then use the new-key generator or contact support for assistance.
Can I perform the reset over Wi-Fi?
No. Use a direct USB connection between the printer and a Windows computer.
Restore Canon MB5020
Wic Reset Connect combines a guided reset with support if Canon MB5020 does not respond as expected.