MB5020 Waste Ink Counter Reset (Canon Printers)

Canon MB5020 Ink Absorber Full Reset

The “Ink Absorber Full” / service required message on Canon MB5020 is common after many cleaning cycles. In most cases, a counter reset restores printing.

Ink absorber pads store waste ink during normal operation. Canon firmware tracks this using a software counter and may stop printing when it reaches the limit.

This page is prepared for Canon MB5020. Service mode instructions are shown only when a matching series procedure is known.

Typical Signs

‘Ink Absorber Full’ / ‘Service Required’ message
Support/service code (varies by series)
Printing blocked after cleaning cycles
Reset required to continue printing

Finalize the Reset and Restore Printing

After service mode is enabled (if required), the waste ink counter can be reset using a supported reset procedure/software.

Warnings

Treat the reset as a maintenance step. If your printer has extremely high usage, consider cleaning/replacing absorber pads to avoid overflow.

Need a reset solution?

Buy Reset Key ⬇️ Download Wic Reset Connect Instructions

Use a reliable USB connection and follow the steps in order.

Frequently Asked Questions

How long does it take?

Usually a few minutes once the correct steps are followed.

How many times should I press Stop/Reset?

It depends on the series. Many use 5 presses; PRO/imagePROGRAF/MG use 6 in this generator.

Does reset clean the absorber pads?

No. It resets the counter (software). Pads may still require physical maintenance in high-usage cases.

Does every Canon model need service mode?

No. The generator shows service mode steps only when the series procedure is known.

Guide prepared for Canon MB5020 – Ink Absorber / Waste Ink Counter Reset using Wic Reset Connect.