Model-specific reset guide
Reposição total do absorvedor de tinta da Canon G5020
Canon G5020 can stop printing when its internal ink absorber counter reaches a programmed threshold. Follow the model-specific preparation below before using Wic Reset Connect.
Understanding the Canon G5020 ink absorber warning
Waste ink is routed away from the print head and retained inside the printer. The firmware in Canon G5020 calculates usage and may stop new jobs to reduce overflow risk.
Wic Reset Connect is designed to reset the compatible counter in Canon G5020. The physical waste ink system should still be inspected and maintained when necessary.
How to enter service mode on Canon G5020
- Turn the printer off.
- Premir e manter premido Parar/Reiniciar.
- Enquanto mantém premido Stop/Reset, prima e mantenha premido Potência.
- Release Stop/Reset but keep holding Power.
- Press and release Stop/Reset 5 vezes.
- Wait briefly, then release Power. The power indicator should remain steadily lit.
Reset the counter in Canon G5020
Service mode must be entered correctly before Wic Reset Connect can communicate with the maintenance interface. Resolve other printer errors first.
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Prepare the printer
Resolve other errors, confirm a steady power light and enter service mode using the sequence above.
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Connect directly by USB
Connect Canon G5020 to a Windows 7, 8, 10 or 11 computer without Wi-Fi or a USB hub.
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Start Wic Reset Connect
Run the program as Administrator and wait until the Canon service-mode device is detected.
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Enter the key and reset
Enter the purchased key, select Reset and keep the printer connected until confirmation appears.
If Canon G5020 is not detected
- If Windows does not detect a service-mode device, restart the printer normally, wait 10 seconds and repeat the preparation.
- If the power light blinks, resolve the displayed cartridge, paper or mechanical error before trying service mode again.
- Repeat the button sequence at a steady pace; releasing Power too early is a common reason service mode fails.
- Run Wic Reset Connect as Administrator and keep internet access active for key validation.
Canon G5020 reset FAQ
Quantas vezes devo premir Stop/Reset?
For Canon G5020, use 5 Stop/Reset presses in the sequence shown on this page.
What if my reset key was used during a failed attempt?
Correct the cause first, then use the new-key generator or contact support for assistance.
Does Canon G5020 require service mode?
Yes. The printer must expose its maintenance interface before the counter can be reset with Wic Reset Connect.
Restore Canon G5020
Wic Reset Connect combines a guided reset with support if Canon G5020 does not respond as expected.