Model-specific reset guide
Canon MB5170 Ink Absorber Full Reset
Canon MB5170 may block print jobs after recording enough cleaning and maintenance cycles. Use the sequence below to enter service mode and reset the stored value.
The waste ink counter inside Canon MB5170
Waste ink is routed away from the print head and retained inside the printer. The firmware in Canon MB5170 calculates usage and may stop new jobs to reduce overflow risk.
Wic Reset Connect is designed to reset the compatible counter in Canon MB5170. The physical waste ink system should still be inspected and maintained when necessary.
How to enter service mode on Canon MB5170
- Turn the printer off.
- Appuyer et maintenir Stop/Reset.
- Tout en maintenant la touche Stop/Reset, appuyez et maintenez la touche Puissance.
- Release Stop/Reset but keep holding Power.
- Press and release Stop/Reset 5 fois.
- Wait briefly, then release Power. The power indicator should remain steadily lit.
Reset the counter in Canon MB5170
Check cartridges, close Canon utilities and connect the printer directly to Windows before beginning the reset.
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Prepare the printer
Resolve other errors, confirm a steady power light and enter service mode using the sequence above.
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Connect directly by USB
Connect Canon MB5170 to a Windows 7, 8, 10 or 11 computer without Wi-Fi or a USB hub.
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Start Wic Reset Connect
Run the program as Administrator and wait until the Canon service-mode device is detected.
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Enter the key and reset
Enter the purchased key, select Reset and keep the printer connected until confirmation appears.
If Canon MB5170 is not detected
- Repeat the button sequence at a steady pace; releasing Power too early is a common reason service mode fails.
- Connect Canon MB5170 directly to the computer and try another data-capable USB cable or port.
- If Windows does not detect a service-mode device, restart the printer normally, wait 10 seconds and repeat the preparation.
- If the power light blinks, resolve the displayed cartridge, paper or mechanical error before trying service mode again.
Canon MB5170 reset FAQ
Does Canon MB5170 require service mode?
Yes. The printer must expose its maintenance interface before the counter can be reset with Wic Reset Connect.
Can I perform the reset over Wi-Fi?
No. Use a direct USB connection between the printer and a Windows computer.
What if my reset key was used during a failed attempt?
Correct the cause first, then use the new-key generator or contact support for assistance.
Restore Canon MB5170
Complete the Canon MB5170 absorber counter reset in a few carefully prepared steps.