Model-specific reset guide
Restablecimiento completo del absorbedor de tinta Canon G5010
An absorber warning on Canon G5010 does not necessarily mean that the printer is mechanically damaged. The software counter and the physical pads must be considered separately.
Why Canon G5010 reports an absorber error
Cleaning operations send unused ink into absorber pads inside the printer. Canon G5010 estimates their usage with an electronic counter and can lock printing when that value reaches its limit.
Wic Reset Connect is designed to reset the compatible counter in Canon G5010. The physical waste ink system should still be inspected and maintained when necessary.
How to enter service mode on Canon G5010
- Turn the printer off.
- Mantenga pulsado Parar/Restablecer.
- Mientras mantiene pulsado Stop/Reset, pulse y mantenga pulsado Potencia.
- Release Stop/Reset but keep holding Power.
- Press and release Stop/Reset 5 veces.
- Wait briefly, then release Power. The power indicator should remain steadily lit.
Reset the counter in Canon G5010
Service mode must be entered correctly before Wic Reset Connect can communicate with the maintenance interface. Resolve other printer errors first.
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Prepare the printer
Resolve other errors, confirm a steady power light and enter service mode using the sequence above.
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Connect directly by USB
Connect Canon G5010 to a Windows 7, 8, 10 or 11 computer without Wi-Fi or a USB hub.
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Start Wic Reset Connect
Run the program as Administrator and wait until the Canon service-mode device is detected.
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Enter the key and reset
Enter the purchased key, select Reset and keep the printer connected until confirmation appears.
If Canon G5010 is not detected
- Close Canon maintenance utilities and clear paused print jobs before opening Wic Reset Connect.
- If the power light blinks, resolve the displayed cartridge, paper or mechanical error before trying service mode again.
- Run Wic Reset Connect as Administrator and keep internet access active for key validation.
- If Windows does not detect a service-mode device, restart the printer normally, wait 10 seconds and repeat the preparation.
Canon G5010 reset FAQ
¿Cuántas veces debo pulsar Stop/Reset?
For Canon G5010, use 5 Stop/Reset presses in the sequence shown on this page.
Does Canon G5010 require service mode?
Yes. The printer must expose its maintenance interface before the counter can be reset with Wic Reset Connect.
Does the reset clean the ink absorber?
No. It resets the stored counter. Inspect, clean or replace the absorber pads when their physical condition requires maintenance.
Restore Canon G5010
Ready to reset Canon G5010? Verify the power light, USB connection and service-mode state before continuing.