Model-specific reset guide
Epson XP-970 Reset Waste Ink Counter
Epson XP-970 records cleaning cycles and waste ink usage in an internal counter. When that value reaches its programmed limit, printing can stop until the counter is reset.
Understanding the Epson XP-970 waste ink warning
The printer protects against possible ink overflow by monitoring an internal service counter. On Epson XP-970, reaching the threshold can trigger an ink pad warning and block further jobs.
Wic Reset Connect is designed to reset the compatible counter in Epson XP-970. The physical waste ink system should still be inspected and maintained when necessary.
Reset the counter in Epson XP-970
The reset normally takes only a few minutes, but the printer must be detected correctly before the key is used.
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Install the original driver
Install the official Epson driver for XP-970 and confirm that Windows can see the printer.
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Connect directly by USB
Connect Epson XP-970 to the computer without Wi-Fi, a hub or an adapter.
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Start Wic Reset Connect
Close Epson Status Monitor, run Wic Reset Connect as Administrator and select Epson XP-970.
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Enter the key and reset
Enter the purchased key, choose Reset and keep the printer connected until completion.
If Epson XP-970 is not detected
- Clear paused print jobs and restart both the printer and Windows if another program is holding the USB connection.
- Try another USB port and a known data-capable USB cable if the printer is not detected.
- Install the original Epson driver for XP-970; a generic Windows driver may not expose the required communication interface.
- Connect the printer directly to the computer. Do not use Wi-Fi, a USB hub, docking station or print server.
Epson XP-970 reset FAQ
What if the first reset attempt fails?
Correct the driver or USB communication problem first. If the key was consumed, use the new-key generator or contact support.
Does Epson XP-970 need service mode?
No. Epson printers do not use the Canon service-mode sequence. Connect the printer normally by USB.
Does the reset clean or replace the ink pads?
No. It changes the stored counter value. Inspect, clean or replace the physical waste ink system when its condition requires it.
Restore Epson XP-970
Follow the verified sequence for Epson XP-970, then restart the printer and continue your work.