Support & Contact

Kontakt Wic Reset Connect

Need help with an Epson or Canon printer reset, your order, payment or reset key? Contact us by email or send a text message through WhatsApp.

Before contacting us

Include the information listed here so that we can identify your printer and resolve the problem more quickly.

  • Provide the exact Epson or Canon printer model.
  • Describe the error displayed by the printer or program.
  • Include your order number or the first four characters of the reset key.
  • Connect the printer directly to the computer using a USB cable.
  • Do not connect the printer through a USB hub.
  • Attach a screenshot of the error whenever possible.
Important: Do not send your complete reset key. The first four characters are normally sufficient to identify it.

You may find the answer immediately

Check printer compatibility or follow the complete reset instructions before sending a message.

01

Podporované tlačiarne

Check whether your Epson or Canon printer model is supported by Wic Reset Connect.

Check supported printers
03

Generate a New Key

Generate a new reset key after an unsuccessful reset attempt.

Open key generator
Epson & Canon support
Secure online payments
Automatic key delivery
Technical assistance
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