Model-specific reset guide
Canon TS8500 Ink Absorber Full Reset
The waste ink system in Canon TS8500 collects ink used during cleaning cycles. Once the estimated limit is reached, service mode and a compatible counter reset may be required.
Before resetting Canon TS8500
The lock is based on accumulated maintenance activity. Resetting Canon TS8500 changes the counter value but does not remove ink already held in the absorber material.
Wic Reset Connect is designed to reset the compatible counter in Canon TS8500. The physical waste ink system should still be inspected and maintained when necessary.
How to enter service mode on Canon TS8500
- Turn the printer off.
- Stlačte a podržte tlačidlo Zastavenie/resetovanie.
- Počas držania tlačidla Stop/Reset stlačte a podržte Napájanie.
- Release Stop/Reset but keep holding Power.
- Press and release Stop/Reset 5-krát.
- Wait briefly, then release Power. The power indicator should remain steadily lit.
Reset the counter in Canon TS8500
Service mode must be entered correctly before Wic Reset Connect can communicate with the maintenance interface. Resolve other printer errors first.
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Prepare the printer
Resolve other errors, confirm a steady power light and enter service mode using the sequence above.
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Connect directly by USB
Connect Canon TS8500 to a Windows 7, 8, 10 or 11 computer without Wi-Fi or a USB hub.
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Start Wic Reset Connect
Run the program as Administrator and wait until the Canon service-mode device is detected.
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Enter the key and reset
Enter the purchased key, select Reset and keep the printer connected until confirmation appears.
If Canon TS8500 is not detected
- Close Canon maintenance utilities and clear paused print jobs before opening Wic Reset Connect.
- Connect Canon TS8500 directly to the computer and try another data-capable USB cable or port.
- Repeat the button sequence at a steady pace; releasing Power too early is a common reason service mode fails.
- If the power light blinks, resolve the displayed cartridge, paper or mechanical error before trying service mode again.
Canon TS8500 reset FAQ
Does Canon TS8500 require service mode?
Yes. The printer must expose its maintenance interface before the counter can be reset with Wic Reset Connect.
Can I perform the reset over Wi-Fi?
No. Use a direct USB connection between the printer and a Windows computer.
Koľkokrát mám stlačiť tlačidlo Stop/Reset?
For Canon TS8500, use 5 Stop/Reset presses in the sequence shown on this page.
Restore Canon TS8500
Use the correct sequence for Canon TS8500 and restore printing without an unnecessary service visit.