Model-specific reset guide
Canon TS3392 Ink Absorber Full Reset
Canon TS3392 can stop printing when its internal ink absorber counter reaches a programmed threshold. Follow the model-specific preparation below before using Wic Reset Connect.
What the Canon TS3392 service message means
Cleaning operations send unused ink into absorber pads inside the printer. Canon TS3392 estimates their usage with an electronic counter and can lock printing when that value reaches its limit.
Wic Reset Connect is designed to reset the compatible counter in Canon TS3392. The physical waste ink system should still be inspected and maintained when necessary.
How to enter service mode on Canon TS3392
- Turn the printer off.
- Premir e manter premido Parar/Reiniciar.
- Enquanto mantém premido Stop/Reset, prima e mantenha premido Potência.
- Release Stop/Reset but keep holding Power.
- Press and release Stop/Reset 5 vezes.
- Wait briefly, then release Power. The power indicator should remain steadily lit.
Reset the counter in Canon TS3392
Work through the sequence without rushing. Incorrect button timing or a blinking power light means the printer is not ready for the counter reset.
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Prepare the printer
Resolve other errors, confirm a steady power light and enter service mode using the sequence above.
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Connect directly by USB
Connect Canon TS3392 to a Windows 7, 8, 10 or 11 computer without Wi-Fi or a USB hub.
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Start Wic Reset Connect
Run the program as Administrator and wait until the Canon service-mode device is detected.
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Enter the key and reset
Enter the purchased key, select Reset and keep the printer connected until confirmation appears.
If Canon TS3392 is not detected
- Repeat the button sequence at a steady pace; releasing Power too early is a common reason service mode fails.
- Run Wic Reset Connect as Administrator and keep internet access active for key validation.
- Close Canon maintenance utilities and clear paused print jobs before opening Wic Reset Connect.
- If Windows does not detect a service-mode device, restart the printer normally, wait 10 seconds and repeat the preparation.
Canon TS3392 reset FAQ
What if my reset key was used during a failed attempt?
Correct the cause first, then use the new-key generator or contact support for assistance.
Quantas vezes devo premir Stop/Reset?
For Canon TS3392, use 5 Stop/Reset presses in the sequence shown on this page.
Does the reset clean the ink absorber?
No. It resets the stored counter. Inspect, clean or replace the absorber pads when their physical condition requires maintenance.
Restore Canon TS3392
Complete the Canon TS3392 absorber counter reset in a few carefully prepared steps.