Canon MG5500 Ink Absorber Full Reset

If your Canon MG5500 suddenly refuses to print and shows a maintenance or service warning, the ink absorber counter may have reached its limit.

During head cleaning, surplus ink is routed to internal absorber pads. Canon MG5500 monitors this via a counter and can lock printing at a threshold.

This page is prepared for Canon MG5500. Service mode instructions are shown only when a matching series procedure is known.

What You May Notice

• Service / maintenance warning on the screen or driver
• Printer refuses to print even with ink available
• Blinking lights and queued jobs fail
• Error reappears after restart

How to Enter Service Mode on Canon MG5500

If your Canon MG5500 supports service mode reset, follow the steps below before performing the counter reset.

1. Turn the printer OFF.
2. Press and hold Stop/Reset.
3. While holding Stop/Reset, press and hold Power.
4. Release Stop/Reset (keep holding Power).
5. Press Stop/Reset 6 times.
6. Release Power — the printer should enter service mode.

If it doesn’t work, repeat the sequence carefully. The press count depends on the series.

Perform the Waste Ink Counter Reset

Once the counter is cleared, Canon MG5500 should exit the locked state and printing should resume normally.

Important Notes

Treat the reset as a maintenance step. If your printer has extremely high usage, consider cleaning/replacing absorber pads to avoid overflow.

Download & get started

For best results, avoid rushing button presses—consistent timing matters.

Common Fixes

• Try a different USB cable/port if using PC software.
• Repeat the service mode steps carefully (timing matters).
• Use the correct Stop/Reset press count for your series.
• Power-cycle the printer and try again.
• Close other Canon printer utilities while resetting.

FAQ