Model-specific reset guide
Canon MG5500 Ink Absorber Full Reset
Canon MG5500 can stop printing when its internal ink absorber counter reaches a programmed threshold. Follow the model-specific preparation below before using Wic Reset Connect.
Understanding the Canon MG5500 ink absorber warning
Waste ink is routed away from the print head and retained inside the printer. The firmware in Canon MG5500 calculates usage and may stop new jobs to reduce overflow risk.
Wic Reset Connect is designed to reset the compatible counter in Canon MG5500. The physical waste ink system should still be inspected and maintained when necessary.
How to enter service mode on Canon MG5500
- Turn the printer off.
- Press and hold Stop/Reset.
- While holding Stop/Reset, press and hold Power.
- Release Stop/Reset but keep holding Power.
- Press and release Stop/Reset 6 times.
- Wait briefly, then release Power. The power indicator should remain steadily lit.
Reset the counter in Canon MG5500
Service mode must be entered correctly before Wic Reset Connect can communicate with the maintenance interface. Resolve other printer errors first.
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Prepare the printer
Resolve other errors, confirm a steady power light and enter service mode using the sequence above.
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Connect directly by USB
Connect Canon MG5500 to a Windows 7, 8, 10 or 11 computer without Wi-Fi or a USB hub.
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Start Wic Reset Connect
Run the program as Administrator and wait until the Canon service-mode device is detected.
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Enter the key and reset
Enter the purchased key, select Reset and keep the printer connected until confirmation appears.
If Canon MG5500 is not detected
- Run Wic Reset Connect as Administrator and keep internet access active for key validation.
- Connect Canon MG5500 directly to the computer and try another data-capable USB cable or port.
- If Windows does not detect a service-mode device, restart the printer normally, wait 10 seconds and repeat the preparation.
- Close Canon maintenance utilities and clear paused print jobs before opening Wic Reset Connect.
Canon MG5500 reset FAQ
Does Canon MG5500 require service mode?
Yes. The printer must expose its maintenance interface before the counter can be reset with Wic Reset Connect.
How many times should I press Stop/Reset?
For Canon MG5500, use 6 Stop/Reset presses in the sequence shown on this page.
Does the reset clean the ink absorber?
No. It resets the stored counter. Inspect, clean or replace the absorber pads when their physical condition requires maintenance.
Restore Canon MG5500
Use the correct sequence for Canon MG5500 and restore printing without an unnecessary service visit.