Canon G1400 Service Required Error – Reset Solution

Canon G1400 Ink Absorber Full Reset

When Canon G1400 triggers an ink absorber full condition, the printer may block printing as a protective measure. The solution is typically a waste ink counter reset.

During head cleaning, surplus ink is routed to internal absorber pads. Canon G1400 monitors this via a counter and can lock printing at a threshold.

This page is prepared for Canon G1400. Service mode instructions are shown only when a matching series procedure is known.

How to Enter Service Mode on Canon G1400

If your Canon G1400 supports service mode reset, follow the steps below before performing the counter reset.

  1. Turn the printer OFF.
  2. Press and hold Stop/Reset.
  3. While holding Stop/Reset, press and hold Power.
  4. Release Stop/Reset (keep holding Power).
  5. Press Stop/Reset 5 times.
  6. Release Power — the printer should enter service mode.

If it doesn’t work, repeat the sequence carefully. The press count depends on the series.

Clear the Ink Absorber / Waste Ink Counter

Once the counter is cleared, Canon G1400 should exit the locked state and printing should resume normally.

Before You Continue

Treat the reset as a maintenance step. If your printer has extremely high usage, consider cleaning/replacing absorber pads to avoid overflow.

Reset tools and instructions

For best results, avoid rushing button presses—consistent timing matters.

Frequently Asked Questions

Does every Canon model need service mode?
No. The generator shows service mode steps only when the series procedure is known.
Does reset clean the absorber pads?
No. It resets the counter (software). Pads may still require physical maintenance in high-usage cases.
How long does it take?
Usually a few minutes once the correct steps are followed.
How many times should I press Stop/Reset?
It depends on the series. Many use 5 presses; PRO/imagePROGRAF/MG use 6 in this generator.

Guide prepared for Canon G1400 – Ink Absorber / Waste Ink Counter Reset using Wic Reset Connect.

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