Model-specific reset guide
Canon MX474 Ink Absorber Full Reset
When Canon MX474 reports that the ink absorber is full, turning it off and on will not normally remove the lock. The printer must be prepared correctly and its counter reset.
Why Canon MX474 reports an absorber error
The lock is based on accumulated maintenance activity. Resetting Canon MX474 changes the counter value but does not remove ink already held in the absorber material.
Wic Reset Connect is designed to reset the compatible counter in Canon MX474. The physical waste ink system should still be inspected and maintained when necessary.
Enter service mode on Canon MX474
The Stop/Reset press count varies across Canon series. Use the complete service-mode guide and select the procedure for this printer instead of guessing.
Reset the counter in Canon MX474
First make sure the power indicator is steady and no cartridge or mechanical error is active. Then prepare the Windows computer and direct USB connection.
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Prepare the printer
Resolve other errors, confirm a steady power light and enter service mode using the linked guide.
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Connect directly by USB
Connect Canon MX474 to a Windows 7, 8, 10 or 11 computer without Wi-Fi or a USB hub.
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Start Wic Reset Connect
Run the program as Administrator and wait until the Canon service-mode device is detected.
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Enter the key and reset
Enter the purchased key, select Reset and keep the printer connected until confirmation appears.
If Canon MX474 is not detected
- Close Canon maintenance utilities and clear paused print jobs before opening Wic Reset Connect.
- Run Wic Reset Connect as Administrator and keep internet access active for key validation.
- If the power light blinks, resolve the displayed cartridge, paper or mechanical error before trying service mode again.
- If Windows does not detect a service-mode device, restart the printer normally, wait 10 seconds and repeat the preparation.
Canon MX474 reset FAQ
ストップ/リセットを何回押せばいいですか？
The correct count depends on the printer series. Use the linked Canon service-mode guide and do not guess.
What if my reset key was used during a failed attempt?
Correct the cause first, then use the new-key generator or contact support for assistance.
Does the reset clean the ink absorber?
No. It resets the stored counter. Inspect, clean or replace the absorber pads when their physical condition requires maintenance.
Restore Canon MX474
Prepare Canon MX474, enter service mode and complete the reset with a valid Wic Reset Connect key.