Canon MX474 Ink Absorber Full Reset

If your Canon MX474 suddenly refuses to print and shows a maintenance or service warning, the ink absorber counter may have reached its limit.

During head cleaning, surplus ink is routed to internal absorber pads. Canon MX474 monitors this via a counter and can lock printing at a threshold.

This page is prepared for Canon MX474. Service mode instructions are shown only when a matching series procedure is known.

How the Error Appears

• ‘Ink Absorber Full’ / ‘Service Required’ message
• Support/service code (varies by series)
• Printing blocked after cleaning cycles
• Reset required to continue printing

Perform the Waste Ink Counter Reset

After service mode is enabled (if required), the waste ink counter can be reset using a supported reset procedure/software.

Important Notes

If absorber pads are truly saturated, ignoring maintenance can lead to ink leakage inside the printer. The counter reset only removes the software lock.

Download & get started

If your model does not show a service mode section, it means no matching procedure was found for its series.

Common Fixes

• Use the correct Stop/Reset press count for your series.
• Repeat the service mode steps carefully (timing matters).
• Close other Canon printer utilities while resetting.
• Try a different USB cable/port if using PC software.
• Power-cycle the printer and try again.

Frequently Asked Questions