How to Reset Epson PM-A940 Waste Ink Counter

Epson PM-A940 Waste Ink Counter Reset

When the Epson PM-A940 reaches its maintenance threshold, Epson firmware may block printing as a safeguard. In most cases, this is resolved with a counter reset.

During head cleaning and maintenance cycles, excess ink is routed to internal absorber pads. The Epson PM-A940 uses a software counter to estimate pad saturation and locks printing at a set threshold.

Why Does the Epson PM-A940 Show ‘Service Required’?

With Wic Reset Connect, you can reset the Epson PM-A940 waste ink counter quickly using a Windows PC, USB connection, and a valid reset key.

Typical Signs

  • ‘Service Required’ / service life message in driver or utility
  • Maintenance/support code (varies by model/driver)
  • Printing stops after cleaning cycles
  • Warning repeats after restarting the printer

Step-by-Step: Epson PM-A940 Waste Counter Reset

  1. Fase 1: Prepare a Windows PC + USB cable and connect Epson PM-A940 directly. Keep Internet enabled for validation.
  2. Fase 2: Start Wic Reset Connect in Administrator mode and wait until Epson PM-A940 appears in the device list.
  3. Fase 3: Use the key to reset the counter, wait for completion, then restart Epson PM-A940 to finalize.

Most Epson PM-A940 waste counter resets finish in ~1–2 minutes.

Frequently Asked Questions

What if reset doesn’t work?
Check USB cable/port, run as admin, and close other printer utilities.
Can I reset over Wi-Fi?
No. The reset requires a USB connection to a Windows PC.
Do I need a service center?
Typically not for a waste ink counter lock; a reset is usually sufficient.
How long does it take?
Usually about 1–2 minutes.

Guide prepared for Epson PM-A940 – Waste Ink Counter Reset using Wic Reset Connect.

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