Model-specific reset guide
Canon TS5391 Ink Absorber Full Reset
Canon TS5391 may block print jobs after recording enough cleaning and maintenance cycles. Use the sequence below to enter service mode and reset the stored value.
Why Canon TS5391 reports an absorber error
An absorber message concerns both software and maintenance. The counter can be reset, while heavily saturated pads may still need cleaning or replacement.
Wic Reset Connect is designed to reset the compatible counter in Canon TS5391. The physical waste ink system should still be inspected and maintained when necessary.
How to enter service mode on Canon TS5391
- Turn the printer off.
- Pritisnite i držite Zaustavi/Ponovno pokreni.
- Dok držite tipku Stop/Reset, pritisnite i držite Moć.
- Release Stop/Reset but keep holding Power.
- Press and release Stop/Reset 5 puta.
- Wait briefly, then release Power. The power indicator should remain steadily lit.
Reset the counter in Canon TS5391
Work through the sequence without rushing. Incorrect button timing or a blinking power light means the printer is not ready for the counter reset.
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Prepare the printer
Resolve other errors, confirm a steady power light and enter service mode using the sequence above.
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Connect directly by USB
Connect Canon TS5391 to a Windows 7, 8, 10 or 11 computer without Wi-Fi or a USB hub.
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Start Wic Reset Connect
Run the program as Administrator and wait until the Canon service-mode device is detected.
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Enter the key and reset
Enter the purchased key, select Reset and keep the printer connected until confirmation appears.
If Canon TS5391 is not detected
- Run Wic Reset Connect as Administrator and keep internet access active for key validation.
- Connect Canon TS5391 directly to the computer and try another data-capable USB cable or port.
- Repeat the button sequence at a steady pace; releasing Power too early is a common reason service mode fails.
- Close Canon maintenance utilities and clear paused print jobs before opening Wic Reset Connect.
Canon TS5391 reset FAQ
Can I perform the reset over Wi-Fi?
No. Use a direct USB connection between the printer and a Windows computer.
Does Canon TS5391 require service mode?
Yes. The printer must expose its maintenance interface before the counter can be reset with Wic Reset Connect.
Koliko puta trebam pritisnuti Stop/Reset?
For Canon TS5391, use 5 Stop/Reset presses in the sequence shown on this page.
Restore Canon TS5391
Prepare Canon TS5391, enter service mode and complete the reset with a valid Wic Reset Connect key.