Model-specific reset guide
Canon TS5370 Ink Absorber Full Reset
An absorber warning on Canon TS5370 does not necessarily mean that the printer is mechanically damaged. The software counter and the physical pads must be considered separately.
What the Canon TS5370 service message means
The absorber pads collect ink generated during print-head cleaning. Canon TS5370 tracks those maintenance cycles in memory rather than measuring the pads directly.
Wic Reset Connect is designed to reset the compatible counter in Canon TS5370. The physical waste ink system should still be inspected and maintained when necessary.
How to enter service mode on Canon TS5370
- Turn the printer off.
- Vajutage ja hoidke all Stopp/tagasi seadistamine.
- Hoidke Stop/Reset all, vajutage ja hoidke all Võimsus.
- Release Stop/Reset but keep holding Power.
- Press and release Stop/Reset 5 korda.
- Wait briefly, then release Power. The power indicator should remain steadily lit.
Reset the counter in Canon TS5370
Work through the sequence without rushing. Incorrect button timing or a blinking power light means the printer is not ready for the counter reset.
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Prepare the printer
Resolve other errors, confirm a steady power light and enter service mode using the sequence above.
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Connect directly by USB
Connect Canon TS5370 to a Windows 7, 8, 10 or 11 computer without Wi-Fi or a USB hub.
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Start Wic Reset Connect
Run the program as Administrator and wait until the Canon service-mode device is detected.
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Enter the key and reset
Enter the purchased key, select Reset and keep the printer connected until confirmation appears.
If Canon TS5370 is not detected
- Connect Canon TS5370 directly to the computer and try another data-capable USB cable or port.
- Repeat the button sequence at a steady pace; releasing Power too early is a common reason service mode fails.
- Close Canon maintenance utilities and clear paused print jobs before opening Wic Reset Connect.
- If the power light blinks, resolve the displayed cartridge, paper or mechanical error before trying service mode again.
Canon TS5370 reset FAQ
Does Canon TS5370 require service mode?
Yes. The printer must expose its maintenance interface before the counter can be reset with Wic Reset Connect.
Does the reset clean the ink absorber?
No. It resets the stored counter. Inspect, clean or replace the absorber pads when their physical condition requires maintenance.
What if my reset key was used during a failed attempt?
Correct the cause first, then use the new-key generator or contact support for assistance.
Restore Canon TS5370
Wic Reset Connect combines a guided reset with support if Canon TS5370 does not respond as expected.