Model-specific reset guide
Restablecimiento completo del absorbedor de tinta de la Canon MG5721
An absorber warning on Canon MG5721 does not necessarily mean that the printer is mechanically damaged. The software counter and the physical pads must be considered separately.
Why Canon MG5721 reports an absorber error
The lock is based on accumulated maintenance activity. Resetting Canon MG5721 changes the counter value but does not remove ink already held in the absorber material.
Wic Reset Connect is designed to reset the compatible counter in Canon MG5721. The physical waste ink system should still be inspected and maintained when necessary.
How to enter service mode on Canon MG5721
- Turn the printer off.
- Mantenga pulsado Parar/Restablecer.
- Mientras mantiene pulsado Stop/Reset, pulse y mantenga pulsado Potencia.
- Release Stop/Reset but keep holding Power.
- Press and release Stop/Reset 6 veces.
- Wait briefly, then release Power. The power indicator should remain steadily lit.
Reset the counter in Canon MG5721
Prepare Canon MG5721 before entering the key. A stable service-mode state and direct USB connection are essential.
-
Prepare the printer
Resolve other errors, confirm a steady power light and enter service mode using the sequence above.
-
Connect directly by USB
Connect Canon MG5721 to a Windows 7, 8, 10 or 11 computer without Wi-Fi or a USB hub.
-
Start Wic Reset Connect
Run the program as Administrator and wait until the Canon service-mode device is detected.
-
Enter the key and reset
Enter the purchased key, select Reset and keep the printer connected until confirmation appears.
If Canon MG5721 is not detected
- Repeat the button sequence at a steady pace; releasing Power too early is a common reason service mode fails.
- If Windows does not detect a service-mode device, restart the printer normally, wait 10 seconds and repeat the preparation.
- Close Canon maintenance utilities and clear paused print jobs before opening Wic Reset Connect.
- Connect Canon MG5721 directly to the computer and try another data-capable USB cable or port.
Canon MG5721 reset FAQ
Does Canon MG5721 require service mode?
Yes. The printer must expose its maintenance interface before the counter can be reset with Wic Reset Connect.
Can I perform the reset over Wi-Fi?
No. Use a direct USB connection between the printer and a Windows computer.
What if my reset key was used during a failed attempt?
Correct the cause first, then use the new-key generator or contact support for assistance.
Restore Canon MG5721
Wic Reset Connect combines a guided reset with support if Canon MG5721 does not respond as expected.