Model-specific reset guide
Canon MB5490 Ink Absorber Full Reset
An absorber warning on Canon MB5490 does not necessarily mean that the printer is mechanically damaged. The software counter and the physical pads must be considered separately.
The waste ink counter inside Canon MB5490
The lock is based on accumulated maintenance activity. Resetting Canon MB5490 changes the counter value but does not remove ink already held in the absorber material.
Wic Reset Connect is designed to reset the compatible counter in Canon MB5490. The physical waste ink system should still be inspected and maintained when necessary.
How to enter service mode on Canon MB5490
- Turn the printer off.
- Mantenga pulsado Parar/Restablecer.
- Mientras mantiene pulsado Stop/Reset, pulse y mantenga pulsado Potencia.
- Release Stop/Reset but keep holding Power.
- Press and release Stop/Reset 5 veces.
- Wait briefly, then release Power. The power indicator should remain steadily lit.
Reset the counter in Canon MB5490
Check cartridges, close Canon utilities and connect the printer directly to Windows before beginning the reset.
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Prepare the printer
Resolve other errors, confirm a steady power light and enter service mode using the sequence above.
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Connect directly by USB
Connect Canon MB5490 to a Windows 7, 8, 10 or 11 computer without Wi-Fi or a USB hub.
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Start Wic Reset Connect
Run the program as Administrator and wait until the Canon service-mode device is detected.
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Enter the key and reset
Enter the purchased key, select Reset and keep the printer connected until confirmation appears.
If Canon MB5490 is not detected
- Close Canon maintenance utilities and clear paused print jobs before opening Wic Reset Connect.
- Repeat the button sequence at a steady pace; releasing Power too early is a common reason service mode fails.
- If the power light blinks, resolve the displayed cartridge, paper or mechanical error before trying service mode again.
- Connect Canon MB5490 directly to the computer and try another data-capable USB cable or port.
Canon MB5490 reset FAQ
Does Canon MB5490 require service mode?
Yes. The printer must expose its maintenance interface before the counter can be reset with Wic Reset Connect.
¿Cuántas veces debo pulsar Stop/Reset?
For Canon MB5490, use 5 Stop/Reset presses in the sequence shown on this page.
Can I perform the reset over Wi-Fi?
No. Use a direct USB connection between the printer and a Windows computer.
Restore Canon MB5490
Complete the Canon MB5490 absorber counter reset in a few carefully prepared steps.