Fix Ink Absorber Full Error on Canon TS5360

Canon TS5360 Ink Absorber Full Reset

Canon TS5360 can lock printing when the waste ink (ink absorber) counter hits a predefined threshold. This guide explains how to reset it.

During head cleaning, surplus ink is routed to internal absorber pads. Canon TS5360 monitors this via a counter and can lock printing at a threshold.

This page is prepared for Canon TS5360. Service mode instructions are shown only when a matching series procedure is known.

How the Error Appears

  • Service / maintenance warning on the screen or driver
  • Printer refuses to print even with ink available
  • Blinking lights and queued jobs fail
  • Error reappears after restart

How to Enter Service Mode on Canon TS5360

Some Canon series require entering service mode before the ink absorber counter can be reset.

  1. Turn the printer OFF.
  2. Press and hold Stop/Reset.
  3. While holding Stop/Reset, press and hold Power.
  4. Release Stop/Reset (keep holding Power).
  5. Press Stop/Reset 5 times.
  6. Release Power — the printer should enter service mode.

If it doesn’t work, repeat the sequence carefully. The press count depends on the series.

Clear the Ink Absorber / Waste Ink Counter

After service mode is enabled (if required), the waste ink counter can be reset using a supported reset procedure/software.

Maintenance Reminder

Treat the reset as a maintenance step. If your printer has extremely high usage, consider cleaning/replacing absorber pads to avoid overflow.

Download & get started

For best results, avoid rushing button presses—consistent timing matters.

Frequently Asked Questions

Does reset clean the absorber pads?
No. It resets the counter (software). Pads may still require physical maintenance in high-usage cases.
How many times should I press Stop/Reset?
It depends on the series. Many use 5 presses; PRO/imagePROGRAF/MG use 6 in this generator.
Does every Canon model need service mode?
No. The generator shows service mode steps only when the series procedure is known.
How long does it take?
Usually a few minutes once the correct steps are followed.

Guide prepared for Canon TS5360 – Ink Absorber / Waste Ink Counter Reset using Wic Reset Connect.

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