Canon TS5355a Ink Absorber Full Reset

The “Ink Absorber Full” / service required message on Canon TS5355a is common after many cleaning cycles. In most cases, a counter reset restores printing.

Ink absorber pads store waste ink during normal operation. Canon firmware tracks this using a software counter and may stop printing when it reaches the limit.

This page is prepared for Canon TS5355a. Service mode instructions are shown only when a matching series procedure is known.

What You May Notice

• ‘Ink Absorber Full’ / ‘Service Required’ message
• Support/service code (varies by series)
• Printing blocked after cleaning cycles
• Reset required to continue printing

How to Enter Service Mode on Canon TS5355a

Some Canon series require entering service mode before the ink absorber counter can be reset.

1. Turn the printer OFF.
2. Press and hold Stop/Reset.
3. While holding Stop/Reset, press and hold Power.
4. Release Stop/Reset (keep holding Power).
5. Press Stop/Reset 5 times.
6. Release Power — the printer should enter service mode.

If it doesn’t work, repeat the sequence carefully. The press count depends on the series.

Finalize the Reset and Restore Printing

After service mode is enabled (if required), the waste ink counter can be reset using a supported reset procedure/software.

Maintenance Reminder

Treat the reset as a maintenance step. If your printer has extremely high usage, consider cleaning/replacing absorber pads to avoid overflow.

Download & get started

If your model does not show a service mode section, it means no matching procedure was found for its series.

Common Fixes

• Power-cycle the printer and try again.
• Use the correct Stop/Reset press count for your series.
• Close other Canon printer utilities while resetting.
• Try a different USB cable/port if using PC software.
• Repeat the service mode steps carefully (timing matters).