Model-specific reset guide
Canon MG6850 Ink Absorber Full Reset
The waste ink system in Canon MG6850 collects ink used during cleaning cycles. Once the estimated limit is reached, service mode and a compatible counter reset may be required.
Why Canon MG6850 reports an absorber error
Canon MG6850 uses a stored counter as a maintenance safeguard. Reaching the threshold can produce an Ink Absorber Full, Service Required or related support-code message.
Wic Reset Connect is designed to reset the compatible counter in Canon MG6850. The physical waste ink system should still be inspected and maintained when necessary.
How to enter service mode on Canon MG6850
- Turn the printer off.
- Press and hold Stop/Reset.
- While holding Stop/Reset, press and hold Power.
- Release Stop/Reset but keep holding Power.
- Press and release Stop/Reset 6 times.
- Wait briefly, then release Power. The power indicator should remain steadily lit.
Reset the counter in Canon MG6850
The counter reset normally takes only a few minutes after Canon MG6850 has entered service mode successfully.
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Prepare the printer
Resolve other errors, confirm a steady power light and enter service mode using the sequence above.
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Connect directly by USB
Connect Canon MG6850 to a Windows 7, 8, 10 or 11 computer without Wi-Fi or a USB hub.
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Start Wic Reset Connect
Run the program as Administrator and wait until the Canon service-mode device is detected.
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Enter the key and reset
Enter the purchased key, select Reset and keep the printer connected until confirmation appears.
If Canon MG6850 is not detected
- If Windows does not detect a service-mode device, restart the printer normally, wait 10 seconds and repeat the preparation.
- Repeat the button sequence at a steady pace; releasing Power too early is a common reason service mode fails.
- Connect Canon MG6850 directly to the computer and try another data-capable USB cable or port.
- If the power light blinks, resolve the displayed cartridge, paper or mechanical error before trying service mode again.
Canon MG6850 reset FAQ
What if my reset key was used during a failed attempt?
Correct the cause first, then use the new-key generator or contact support for assistance.
Can I perform the reset over Wi-Fi?
No. Use a direct USB connection between the printer and a Windows computer.
Does the reset clean the ink absorber?
No. It resets the stored counter. Inspect, clean or replace the absorber pads when their physical condition requires maintenance.
Restore Canon MG6850
Prepare Canon MG6850, enter service mode and complete the reset with a valid Wic Reset Connect key.