Canon G7020 Ink Absorber Full Reset

The “Ink Absorber Full” / service required message on Canon G7020 is common after many cleaning cycles. In most cases, a counter reset restores printing.

Ink absorber pads store waste ink during normal operation. Canon firmware tracks this using a software counter and may stop printing when it reaches the limit.

This page is prepared for Canon G7020. Service mode instructions are shown only when a matching series procedure is known.

How to Enter Service Mode on Canon G7020

If your Canon G7020 supports service mode reset, follow the steps below before performing the counter reset.

1. Turn the printer OFF.
2. Press and hold Stop/Reset.
3. While holding Stop/Reset, press and hold Power.
4. Release Stop/Reset (keep holding Power).
5. Press Stop/Reset 5 times.
6. Release Power — the printer should enter service mode.

If it doesn’t work, repeat the sequence carefully. The press count depends on the series.

Reset the Ink Absorber Counter

After service mode is enabled (if required), the waste ink counter can be reset using a supported reset procedure/software.

Before You Continue

Resetting the counter does not physically clean the absorber pads. For heavy usage, pads may eventually need cleaning or replacement.

Download & get started

Use a reliable USB connection and follow the steps in order.

Troubleshooting

• Close other Canon printer utilities while resetting.
• Use the correct Stop/Reset press count for your series.
• Repeat the service mode steps carefully (timing matters).
• Try a different USB cable/port if using PC software.
• Power-cycle the printer and try again.

Frequently Asked Questions