Model-specific reset guide
Canon G7000 Ink Absorber Full Reset
When Canon G7000 reports that the ink absorber is full, turning it off and on will not normally remove the lock. The printer must be prepared correctly and its counter reset.
What the Canon G7000 service message means
Canon G7000 uses a stored counter as a maintenance safeguard. Reaching the threshold can produce an Ink Absorber Full, Service Required or related support-code message.
Wic Reset Connect is designed to reset the compatible counter in Canon G7000. The physical waste ink system should still be inspected and maintained when necessary.
How to enter service mode on Canon G7000
- Turn the printer off.
- Press and hold Stop/Reset.
- While holding Stop/Reset, press and hold Power.
- Release Stop/Reset but keep holding Power.
- Press and release Stop/Reset 5 times.
- Wait briefly, then release Power. The power indicator should remain steadily lit.
Reset the counter in Canon G7000
Check cartridges, close Canon utilities and connect the printer directly to Windows before beginning the reset.
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Prepare the printer
Resolve other errors, confirm a steady power light and enter service mode using the sequence above.
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Connect directly by USB
Connect Canon G7000 to a Windows 7, 8, 10 or 11 computer without Wi-Fi or a USB hub.
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Start Wic Reset Connect
Run the program as Administrator and wait until the Canon service-mode device is detected.
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Enter the key and reset
Enter the purchased key, select Reset and keep the printer connected until confirmation appears.
If Canon G7000 is not detected
- If Windows does not detect a service-mode device, restart the printer normally, wait 10 seconds and repeat the preparation.
- Repeat the button sequence at a steady pace; releasing Power too early is a common reason service mode fails.
- Run Wic Reset Connect as Administrator and keep internet access active for key validation.
- Close Canon maintenance utilities and clear paused print jobs before opening Wic Reset Connect.
Canon G7000 reset FAQ
What if my reset key was used during a failed attempt?
Correct the cause first, then use the new-key generator or contact support for assistance.
How many times should I press Stop/Reset?
For Canon G7000, use 5 Stop/Reset presses in the sequence shown on this page.
Can I perform the reset over Wi-Fi?
No. Use a direct USB connection between the printer and a Windows computer.
Restore Canon G7000
Complete the Canon G7000 absorber counter reset in a few carefully prepared steps.