Model-specific reset guide
Canon G2012 Ink Absorber Full Reset
Canon G2012 may block print jobs after recording enough cleaning and maintenance cycles. Use the sequence below to enter service mode and reset the stored value.
The waste ink counter inside Canon G2012
Canon G2012 uses a stored counter as a maintenance safeguard. Reaching the threshold can produce an Ink Absorber Full, Service Required or related support-code message.
Wic Reset Connect is designed to reset the compatible counter in Canon G2012. The physical waste ink system should still be inspected and maintained when necessary.
How to enter service mode on Canon G2012
- Turn the printer off.
- Press and hold Stop/Reset.
- While holding Stop/Reset, press and hold Power.
- Release Stop/Reset but keep holding Power.
- Press and release Stop/Reset 5 times.
- Wait briefly, then release Power. The power indicator should remain steadily lit.
Reset the counter in Canon G2012
First make sure the power indicator is steady and no cartridge or mechanical error is active. Then prepare the Windows computer and direct USB connection.
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Prepare the printer
Resolve other errors, confirm a steady power light and enter service mode using the sequence above.
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Connect directly by USB
Connect Canon G2012 to a Windows 7, 8, 10 or 11 computer without Wi-Fi or a USB hub.
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Start Wic Reset Connect
Run the program as Administrator and wait until the Canon service-mode device is detected.
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Enter the key and reset
Enter the purchased key, select Reset and keep the printer connected until confirmation appears.
If Canon G2012 is not detected
- If Windows does not detect a service-mode device, restart the printer normally, wait 10 seconds and repeat the preparation.
- Repeat the button sequence at a steady pace; releasing Power too early is a common reason service mode fails.
- Close Canon maintenance utilities and clear paused print jobs before opening Wic Reset Connect.
- Run Wic Reset Connect as Administrator and keep internet access active for key validation.
Canon G2012 reset FAQ
What if my reset key was used during a failed attempt?
Correct the cause first, then use the new-key generator or contact support for assistance.
Does the reset clean the ink absorber?
No. It resets the stored counter. Inspect, clean or replace the absorber pads when their physical condition requires maintenance.
Does Canon G2012 require service mode?
Yes. The printer must expose its maintenance interface before the counter can be reset with Wic Reset Connect.
Restore Canon G2012
Follow the verified steps for Canon G2012, then restart the printer and return to normal operation.