Fix Epson XP-960 Service Required – Waste Counter Reset

Epson XP-960 Waste Ink Counter Reset

The Epson XP-960 delivers reliable printing, but periodic maintenance routines can increase the waste ink counter and eventually trigger a ‘Service Required’ lock.

During head cleaning and maintenance cycles, excess ink is routed to internal absorber pads. The Epson XP-960 uses a software counter to estimate pad saturation and locks printing at a set threshold.

Why Does the Epson XP-960 Show ‘Service Required’?

Most Epson XP-960 waste ink counter locks are solved by a software counter reset. Wic Reset Connect provides a straightforward procedure.

Reset Epson XP-960 Waste Ink Counter in 3 Steps

  1. Trin 1: Connect Epson XP-960 to a Windows computer with a stable Internet connection using a USB cable.
  2. Trin 2: Open Wic Reset Connect with admin privileges and verify device recognition for Epson XP-960.
  3. Trin 3: Use the key to reset the counter, wait for completion, then restart Epson XP-960 to finalize.
Buy Reset Key ⬇️ Download Wic Reset Connect Instruktioner

Most Epson XP-960 waste counter resets finish in ~1–2 minutes.

Before You Begin

  • Valid Wic Reset Connect reset key
  • Stable Internet connection during reset
  • Windows 7/8/10/11 PC
  • USB connection required (Wi-Fi reset not supported)

Common Fixes

  • Use a direct USB connection (avoid hubs).
  • Try another USB cable (some cables are charge-only).
  • Restart printer and PC, then try again.
  • Temporarily disable VPN/proxy if validation fails.
  • Close Epson Status Monitor or other printer utilities.

FAQ

Do I need a service center?
Typically not for a waste ink counter lock; a reset is usually sufficient.
How long does it take?
Usually about 1–2 minutes.
What if reset doesn’t work?
Check USB cable/port, run as admin, and close other printer utilities.
Can I reset over Wi-Fi?
No. The reset requires a USB connection to a Windows PC.

Guide prepared for Epson XP-960 – Waste Ink Counter Reset using Wic Reset Connect.

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