Model-specific reset guide
Epson XP-104 Reset Waste Ink Counter
The service-required message on Epson XP-104 often relates to the internal waste ink counter rather than an empty cartridge or paper fault. The steps below help you confirm and resolve that condition.
Understanding the Epson XP-104 waste ink warning
During head cleaning and normal maintenance, unused ink is directed into internal absorber pads. Epson XP-104 estimates that accumulation with a software counter; it does not directly measure the physical amount of ink in the pads.
Wic Reset Connect is designed to reset the compatible counter in Epson XP-104. The physical waste ink system should still be inspected and maintained when necessary.
Reset the counter in Epson XP-104
Correct preparation protects the reset key from being used during a failed communication attempt. Verify each requirement before selecting Reset.
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Install the original driver
Install the official Epson driver for XP-104 and confirm that Windows can see the printer.
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Connect directly by USB
Connect Epson XP-104 to the computer without Wi-Fi, a hub or an adapter.
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Start Wic Reset Connect
Close Epson Status Monitor, run Wic Reset Connect as Administrator and select Epson XP-104.
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Enter the key and reset
Enter the purchased key, choose Reset and keep the printer connected until completion.
If Epson XP-104 is not detected
- Try another USB port and a known data-capable USB cable if the printer is not detected.
- Clear paused print jobs and restart both the printer and Windows if another program is holding the USB connection.
- Connect the printer directly to the computer. Do not use Wi-Fi, a USB hub, docking station or print server.
- Run Wic Reset Connect as Administrator and keep the internet connection active throughout validation.
Epson XP-104 reset FAQ
Does Epson XP-104 need service mode?
No. Epson printers do not use the Canon service-mode sequence. Connect the printer normally by USB.
How long does the reset take?
The reset itself usually finishes in about 1–2 minutes after the printer has been detected correctly.
What if the first reset attempt fails?
Correct the driver or USB communication problem first. If the key was consumed, use the new-key generator or contact support.
Restore Epson XP-104
Ready to restore Epson XP-104? Check the requirements once more and start the guided reset.