Model-specific reset guide
Canon TS3691 Ink Absorber Full Reset
The waste ink system in Canon TS3691 collects ink used during cleaning cycles. Once the estimated limit is reached, service mode and a compatible counter reset may be required.
Before resetting Canon TS3691
Canon TS3691 uses a stored counter as a maintenance safeguard. Reaching the threshold can produce an Ink Absorber Full, Service Required or related support-code message.
Wic Reset Connect is designed to reset the compatible counter in Canon TS3691. The physical waste ink system should still be inspected and maintained when necessary.
How to enter service mode on Canon TS3691
- Turn the printer off.
- Tryck och håll in Stopp/återställning.
- Medan du håller Stop/Reset, tryck och håll in Kraft.
- Release Stop/Reset but keep holding Power.
- Press and release Stop/Reset 5 gånger.
- Wait briefly, then release Power. The power indicator should remain steadily lit.
Reset the counter in Canon TS3691
The counter reset normally takes only a few minutes after Canon TS3691 has entered service mode successfully.
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Prepare the printer
Resolve other errors, confirm a steady power light and enter service mode using the sequence above.
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Connect directly by USB
Connect Canon TS3691 to a Windows 7, 8, 10 or 11 computer without Wi-Fi or a USB hub.
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Start Wic Reset Connect
Run the program as Administrator and wait until the Canon service-mode device is detected.
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Enter the key and reset
Enter the purchased key, select Reset and keep the printer connected until confirmation appears.
If Canon TS3691 is not detected
- Run Wic Reset Connect as Administrator and keep internet access active for key validation.
- If the power light blinks, resolve the displayed cartridge, paper or mechanical error before trying service mode again.
- Close Canon maintenance utilities and clear paused print jobs before opening Wic Reset Connect.
- Connect Canon TS3691 directly to the computer and try another data-capable USB cable or port.
Canon TS3691 reset FAQ
Does the reset clean the ink absorber?
No. It resets the stored counter. Inspect, clean or replace the absorber pads when their physical condition requires maintenance.
Hur många gånger ska jag trycka på Stop/Reset?
For Canon TS3691, use 5 Stop/Reset presses in the sequence shown on this page.
Can I perform the reset over Wi-Fi?
No. Use a direct USB connection between the printer and a Windows computer.
Restore Canon TS3691
Follow the verified steps for Canon TS3691, then restart the printer and return to normal operation.