Canon MX499 Ink Absorber Full Reset

When Canon MX499 triggers an ink absorber full condition, the printer may block printing as a protective measure. The solution is typically a waste ink counter reset.

Ink absorber pads store waste ink during normal operation. Canon firmware tracks this using a software counter and may stop printing when it reaches the limit.

This page is prepared for Canon MX499. Service mode instructions are shown only when a matching series procedure is known.

How the Error Appears

• ‘Ink Absorber Full’ / ‘Service Required’ message
• Support/service code (varies by series)
• Printing blocked after cleaning cycles
• Reset required to continue printing

Perform the Waste Ink Counter Reset

Once the counter is cleared, Canon MX499 should exit the locked state and printing should resume normally.

Maintenance Reminder

Resetting the counter does not physically clean the absorber pads. For heavy usage, pads may eventually need cleaning or replacement.

Reset tools and instructions

If your model does not show a service mode section, it means no matching procedure was found for its series.

Common Fixes

• Try a different USB cable/port if using PC software.
• Power-cycle the printer and try again.
• Use the correct Stop/Reset press count for your series.
• Close other Canon printer utilities while resetting.
• Repeat the service mode steps carefully (timing matters).