How to Reset Ink Absorber on Canon MX394

Canon MX394 Ink Absorber Full Reset

The “Ink Absorber Full” / service required message on Canon MX394 is common after many cleaning cycles. In most cases, a counter reset restores printing.

During head cleaning, surplus ink is routed to internal absorber pads. Canon MX394 monitors this via a counter and can lock printing at a threshold.

This page is prepared for Canon MX394. Service mode instructions are shown only when a matching series procedure is known.

Reset the Ink Absorber Counter

After service mode is enabled (if required), the waste ink counter can be reset using a supported reset procedure/software.

Warnings

Treat the reset as a maintenance step. If your printer has extremely high usage, consider cleaning/replacing absorber pads to avoid overflow.

Reset tools and instructions

Buy Reset Key ⬇️ Download Wic Reset Connect Instructions

Use a reliable USB connection and follow the steps in order.

Common Fixes

Repeat the service mode steps carefully (timing matters).
Use the correct Stop/Reset press count for your series.
Close other Canon printer utilities while resetting.
Power-cycle the printer and try again.
Try a different USB cable/port if using PC software.

FAQ

How many times should I press Stop/Reset?

It depends on the series. Many use 5 presses; PRO/imagePROGRAF/MG use 6 in this generator.

Does reset clean the absorber pads?

No. It resets the counter (software). Pads may still require physical maintenance in high-usage cases.

Does every Canon model need service mode?

No. The generator shows service mode steps only when the series procedure is known.

How long does it take?

Usually a few minutes once the correct steps are followed.

Guide prepared for Canon MX394 – Ink Absorber / Waste Ink Counter Reset using Wic Reset Connect.