Model-specific reset guide
Canon MX394 Ink Absorber Full Reset
When Canon MX394 reports that the ink absorber is full, turning it off and on will not normally remove the lock. The printer must be prepared correctly and its counter reset.
Understanding the Canon MX394 ink absorber warning
An absorber message concerns both software and maintenance. The counter can be reset, while heavily saturated pads may still need cleaning or replacement.
Wic Reset Connect is designed to reset the compatible counter in Canon MX394. The physical waste ink system should still be inspected and maintained when necessary.
Enter service mode on Canon MX394
The Stop/Reset press count varies across Canon series. Use the complete service-mode guide and select the procedure for this printer instead of guessing.
Reset the counter in Canon MX394
Work through the sequence without rushing. Incorrect button timing or a blinking power light means the printer is not ready for the counter reset.
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Prepare the printer
Resolve other errors, confirm a steady power light and enter service mode using the linked guide.
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Connect directly by USB
Connect Canon MX394 to a Windows 7, 8, 10 or 11 computer without Wi-Fi or a USB hub.
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Start Wic Reset Connect
Run the program as Administrator and wait until the Canon service-mode device is detected.
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Enter the key and reset
Enter the purchased key, select Reset and keep the printer connected until confirmation appears.
If Canon MX394 is not detected
- Connect Canon MX394 directly to the computer and try another data-capable USB cable or port.
- If Windows does not detect a service-mode device, restart the printer normally, wait 10 seconds and repeat the preparation.
- Repeat the button sequence at a steady pace; releasing Power too early is a common reason service mode fails.
- If the power light blinks, resolve the displayed cartridge, paper or mechanical error before trying service mode again.
Canon MX394 reset FAQ
Can I perform the reset over Wi-Fi?
No. Use a direct USB connection between the printer and a Windows computer.
What if my reset key was used during a failed attempt?
Correct the cause first, then use the new-key generator or contact support for assistance.
Does the reset clean the ink absorber?
No. It resets the stored counter. Inspect, clean or replace the absorber pads when their physical condition requires maintenance.
Restore Canon MX394
Prepare Canon MX394, enter service mode and complete the reset with a valid Wic Reset Connect key.