Canon MG6865 Ink Absorber Full Reset

Canon MG6865 can lock printing when the waste ink (ink absorber) counter hits a predefined threshold. This guide explains how to reset it.

During head cleaning, surplus ink is routed to internal absorber pads. Canon MG6865 monitors this via a counter and can lock printing at a threshold.

This page is prepared for Canon MG6865. Service mode instructions are shown only when a matching series procedure is known.

What You May Notice

• Service / maintenance warning on the screen or driver
• Printer refuses to print even with ink available
• Blinking lights and queued jobs fail
• Error reappears after restart

How to Enter Service Mode on Canon MG6865

If your Canon MG6865 supports service mode reset, follow the steps below before performing the counter reset.

1. Turn the printer OFF.
2. Press and hold Stop/Reset.
3. While holding Stop/Reset, press and hold Power.
4. Release Stop/Reset (keep holding Power).
5. Press Stop/Reset 6 times.
6. Release Power — the printer should enter service mode.

If it doesn’t work, repeat the sequence carefully. The press count depends on the series.

Reset the Ink Absorber Counter

Completing the reset clears the internal ink absorber counter stored in printer memory and restores normal operation.

Maintenance Reminder

Treat the reset as a maintenance step. If your printer has extremely high usage, consider cleaning/replacing absorber pads to avoid overflow.

Download & get started

Use a reliable USB connection and follow the steps in order.

Common Fixes

• Use the correct Stop/Reset press count for your series.
• Power-cycle the printer and try again.
• Close other Canon printer utilities while resetting.
• Repeat the service mode steps carefully (timing matters).
• Try a different USB cable/port if using PC software.

FAQ