How to Reset Ink Absorber on Canon IB4020

Canon IB4020 Ink Absorber Full Reset

Canon IB4020 can lock printing when the waste ink (ink absorber) counter hits a predefined threshold. This guide explains how to reset it.

Ink absorber pads store waste ink during normal operation. Canon firmware tracks this using a software counter and may stop printing when it reaches the limit.

This page is prepared for Canon IB4020. Service mode instructions are shown only when a matching series procedure is known.

Common Symptoms

‘Ink Absorber Full’ / ‘Service Required’ message
Support/service code (varies by series)
Printing blocked after cleaning cycles
Reset required to continue printing

Reset the Ink Absorber Counter

After service mode is enabled (if required), the waste ink counter can be reset using a supported reset procedure/software.

Important Notes

Treat the reset as a maintenance step. If your printer has extremely high usage, consider cleaning/replacing absorber pads to avoid overflow.

Download & get started

Buy Reset Key ⬇️ Download Wic Reset Connect Instructions

Use a reliable USB connection and follow the steps in order.

If It Doesn’t Work

Close other Canon printer utilities while resetting.
Use the correct Stop/Reset press count for your series.
Try a different USB cable/port if using PC software.
Repeat the service mode steps carefully (timing matters).
Power-cycle the printer and try again.

Frequently Asked Questions

Does every Canon model need service mode?

No. The generator shows service mode steps only when the series procedure is known.

How many times should I press Stop/Reset?

It depends on the series. Many use 5 presses; PRO/imagePROGRAF/MG use 6 in this generator.

Does reset clean the absorber pads?

No. It resets the counter (software). Pads may still require physical maintenance in high-usage cases.

How long does it take?

Usually a few minutes once the correct steps are followed.

Guide prepared for Canon IB4020 – Ink Absorber / Waste Ink Counter Reset using Wic Reset Connect.