Model-specific reset guide
Canon IB4020 Ink Absorber Full Reset
An absorber warning on Canon IB4020 does not necessarily mean that the printer is mechanically damaged. The software counter and the physical pads must be considered separately.
The waste ink counter inside Canon IB4020
An absorber message concerns both software and maintenance. The counter can be reset, while heavily saturated pads may still need cleaning or replacement.
Wic Reset Connect is designed to reset the compatible counter in Canon IB4020. The physical waste ink system should still be inspected and maintained when necessary.
How to enter service mode on Canon IB4020
- Turn the printer off.
- を押し続ける ストップ/リセット.
- ストップ/リセットを押しながら、 を押し続けます。 パワー.
- Release Stop/Reset but keep holding Power.
- Press and release Stop/Reset 5回.
- Wait briefly, then release Power. The power indicator should remain steadily lit.
Reset the counter in Canon IB4020
Work through the sequence without rushing. Incorrect button timing or a blinking power light means the printer is not ready for the counter reset.
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Prepare the printer
Resolve other errors, confirm a steady power light and enter service mode using the sequence above.
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Connect directly by USB
Connect Canon IB4020 to a Windows 7, 8, 10 or 11 computer without Wi-Fi or a USB hub.
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Start Wic Reset Connect
Run the program as Administrator and wait until the Canon service-mode device is detected.
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Enter the key and reset
Enter the purchased key, select Reset and keep the printer connected until confirmation appears.
If Canon IB4020 is not detected
- If Windows does not detect a service-mode device, restart the printer normally, wait 10 seconds and repeat the preparation.
- If the power light blinks, resolve the displayed cartridge, paper or mechanical error before trying service mode again.
- Run Wic Reset Connect as Administrator and keep internet access active for key validation.
- Close Canon maintenance utilities and clear paused print jobs before opening Wic Reset Connect.
Canon IB4020 reset FAQ
ストップ/リセットを何回押せばいいですか？
For Canon IB4020, use 5 Stop/Reset presses in the sequence shown on this page.
Does the reset clean the ink absorber?
No. It resets the stored counter. Inspect, clean or replace the absorber pads when their physical condition requires maintenance.
What if my reset key was used during a failed attempt?
Correct the cause first, then use the new-key generator or contact support for assistance.
Restore Canon IB4020
Follow the verified steps for Canon IB4020, then restart the printer and return to normal operation.