Model-specific reset guide
Epson R380 Reset Waste Ink Counter
A waste ink counter warning can prevent Epson R380 from printing even when the printer is otherwise working normally. Follow the checks and reset sequence below to restore operation safely.
Before resetting Epson R380
Every cleaning cycle sends a small amount of ink to the waste ink system. Epson R380 adds that activity to its counter and displays a maintenance warning when the programmed threshold is reached.
Wic Reset Connect is designed to reset the compatible counter in Epson R380. The physical waste ink system should still be inspected and maintained when necessary.
Reset the counter in Epson R380
Correct preparation protects the reset key from being used during a failed communication attempt. Verify each requirement before selecting Reset.
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Install the original driver
Install the official Epson driver for R380 and confirm that Windows can see the printer.
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Connect directly by USB
Connect Epson R380 to the computer without Wi-Fi, a hub or an adapter.
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Start Wic Reset Connect
Close Epson Status Monitor, run Wic Reset Connect as Administrator and select Epson R380.
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Enter the key and reset
Enter the purchased key, choose Reset and keep the printer connected until completion.
If Epson R380 is not detected
- Clear paused print jobs and restart both the printer and Windows if another program is holding the USB connection.
- Connect the printer directly to the computer. Do not use Wi-Fi, a USB hub, docking station or print server.
- Close Epson Status Monitor and any other Epson maintenance software before starting Wic Reset Connect.
- Install the original Epson driver for R380; a generic Windows driver may not expose the required communication interface.
Epson R380 reset FAQ
Does Epson R380 need service mode?
No. Epson printers do not use the Canon service-mode sequence. Connect the printer normally by USB.
Can I reset Epson R380 over Wi-Fi?
No. Wic Reset Connect requires a direct USB connection to the Windows computer.
How long does the reset take?
The reset itself usually finishes in about 1–2 minutes after the printer has been detected correctly.
Restore Epson R380
Follow the verified sequence for Epson R380, then restart the printer and continue your work.