Model-specific reset guide
Canon MX328 Ink Absorber Full Reset
The waste ink system in Canon MX328 collects ink used during cleaning cycles. Once the estimated limit is reached, service mode and a compatible counter reset may be required.
The waste ink counter inside Canon MX328
Waste ink is routed away from the print head and retained inside the printer. The firmware in Canon MX328 calculates usage and may stop new jobs to reduce overflow risk.
Wic Reset Connect is designed to reset the compatible counter in Canon MX328. The physical waste ink system should still be inspected and maintained when necessary.
Enter service mode on Canon MX328
The Stop/Reset press count varies across Canon series. Use the complete service-mode guide and select the procedure for this printer instead of guessing.
Reset the counter in Canon MX328
Check cartridges, close Canon utilities and connect the printer directly to Windows before beginning the reset.
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Prepare the printer
Resolve other errors, confirm a steady power light and enter service mode using the linked guide.
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Connect directly by USB
Connect Canon MX328 to a Windows 7, 8, 10 or 11 computer without Wi-Fi or a USB hub.
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Start Wic Reset Connect
Run the program as Administrator and wait until the Canon service-mode device is detected.
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Enter the key and reset
Enter the purchased key, select Reset and keep the printer connected until confirmation appears.
If Canon MX328 is not detected
- Run Wic Reset Connect as Administrator and keep internet access active for key validation.
- Close Canon maintenance utilities and clear paused print jobs before opening Wic Reset Connect.
- If the power light blinks, resolve the displayed cartridge, paper or mechanical error before trying service mode again.
- Connect Canon MX328 directly to the computer and try another data-capable USB cable or port.
Canon MX328 reset FAQ
What if my reset key was used during a failed attempt?
Correct the cause first, then use the new-key generator or contact support for assistance.
Can I perform the reset over Wi-Fi?
No. Use a direct USB connection between the printer and a Windows computer.
Hoe vaak moet ik op Stop/Reset drukken?
The correct count depends on the printer series. Use the linked Canon service-mode guide and do not guess.
Restore Canon MX328
Prepare Canon MX328, enter service mode and complete the reset with a valid Wic Reset Connect key.