Model-specific reset guide
Canon MX890 Ink Absorber Full Reset
When Canon MX890 reports that the ink absorber is full, turning it off and on will not normally remove the lock. The printer must be prepared correctly and its counter reset.
Why Canon MX890 reports an absorber error
Canon MX890 uses a stored counter as a maintenance safeguard. Reaching the threshold can produce an Ink Absorber Full, Service Required or related support-code message.
Wic Reset Connect is designed to reset the compatible counter in Canon MX890. The physical waste ink system should still be inspected and maintained when necessary.
Enter service mode on Canon MX890
The Stop/Reset press count varies across Canon series. Use the complete service-mode guide and select the procedure for this printer instead of guessing.
Reset the counter in Canon MX890
The counter reset normally takes only a few minutes after Canon MX890 has entered service mode successfully.
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Prepare the printer
Resolve other errors, confirm a steady power light and enter service mode using the linked guide.
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Connect directly by USB
Connect Canon MX890 to a Windows 7, 8, 10 or 11 computer without Wi-Fi or a USB hub.
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Start Wic Reset Connect
Run the program as Administrator and wait until the Canon service-mode device is detected.
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Enter the key and reset
Enter the purchased key, select Reset and keep the printer connected until confirmation appears.
If Canon MX890 is not detected
- Connect Canon MX890 directly to the computer and try another data-capable USB cable or port.
- Repeat the button sequence at a steady pace; releasing Power too early is a common reason service mode fails.
- Close Canon maintenance utilities and clear paused print jobs before opening Wic Reset Connect.
- If Windows does not detect a service-mode device, restart the printer normally, wait 10 seconds and repeat the preparation.
Canon MX890 reset FAQ
What if my reset key was used during a failed attempt?
Correct the cause first, then use the new-key generator or contact support for assistance.
Does Canon MX890 require service mode?
Yes. The printer must expose its maintenance interface before the counter can be reset with Wic Reset Connect.
Does the reset clean the ink absorber?
No. It resets the stored counter. Inspect, clean or replace the absorber pads when their physical condition requires maintenance.
Restore Canon MX890
Prepare Canon MX890, enter service mode and complete the reset with a valid Wic Reset Connect key.