Model-specific reset guide
Canon MX350 Ink Absorber Full Reset
When Canon MX350 reports that the ink absorber is full, turning it off and on will not normally remove the lock. The printer must be prepared correctly and its counter reset.
What the Canon MX350 service message means
Cleaning operations send unused ink into absorber pads inside the printer. Canon MX350 estimates their usage with an electronic counter and can lock printing when that value reaches its limit.
Wic Reset Connect is designed to reset the compatible counter in Canon MX350. The physical waste ink system should still be inspected and maintained when necessary.
Enter service mode on Canon MX350
The Stop/Reset press count varies across Canon series. Use the complete service-mode guide and select the procedure for this printer instead of guessing.
Reset the counter in Canon MX350
Work through the sequence without rushing. Incorrect button timing or a blinking power light means the printer is not ready for the counter reset.
-
Prepare the printer
Resolve other errors, confirm a steady power light and enter service mode using the linked guide.
-
Connect directly by USB
Connect Canon MX350 to a Windows 7, 8, 10 or 11 computer without Wi-Fi or a USB hub.
-
Start Wic Reset Connect
Run the program as Administrator and wait until the Canon service-mode device is detected.
-
Enter the key and reset
Enter the purchased key, select Reset and keep the printer connected until confirmation appears.
If Canon MX350 is not detected
- If Windows does not detect a service-mode device, restart the printer normally, wait 10 seconds and repeat the preparation.
- Repeat the button sequence at a steady pace; releasing Power too early is a common reason service mode fails.
- Close Canon maintenance utilities and clear paused print jobs before opening Wic Reset Connect.
- If the power light blinks, resolve the displayed cartridge, paper or mechanical error before trying service mode again.
Canon MX350 reset FAQ
What if my reset key was used during a failed attempt?
Correct the cause first, then use the new-key generator or contact support for assistance.
ストップ/リセットを何回押せばいいですか？
The correct count depends on the printer series. Use the linked Canon service-mode guide and do not guess.
Can I perform the reset over Wi-Fi?
No. Use a direct USB connection between the printer and a Windows computer.
Restore Canon MX350
Use the correct sequence for Canon MX350 and restore printing without an unnecessary service visit.