Model-specific reset guide
Canon TS5390 Ink Absorber Full Reset
If Canon TS5390 displays an ink absorber full or service-required warning, the stored waste ink counter may have reached its limit. This guide covers service mode, USB preparation and the reset itself.
What stops Canon TS5390 from printing
The absorber pads collect ink generated during print-head cleaning. Canon TS5390 tracks those maintenance cycles in memory rather than measuring the pads directly.
Wic Reset Connect is designed to reset the compatible counter in Canon TS5390. The physical waste ink system should still be inspected and maintained when necessary.
How to enter service mode on Canon TS5390
- Turn the printer off.
- Tenere premuto Stop/Reset.
- Tenendo premuto Stop/Reset, premere e tenere premuto Potenza.
- Release Stop/Reset but keep holding Power.
- Press and release Stop/Reset 5 volte.
- Wait briefly, then release Power. The power indicator should remain steadily lit.
Reset the counter in Canon TS5390
Service mode must be entered correctly before Wic Reset Connect can communicate with the maintenance interface. Resolve other printer errors first.
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Prepare the printer
Resolve other errors, confirm a steady power light and enter service mode using the sequence above.
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Connect directly by USB
Connect Canon TS5390 to a Windows 7, 8, 10 or 11 computer without Wi-Fi or a USB hub.
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Start Wic Reset Connect
Run the program as Administrator and wait until the Canon service-mode device is detected.
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Enter the key and reset
Enter the purchased key, select Reset and keep the printer connected until confirmation appears.
If Canon TS5390 is not detected
- Run Wic Reset Connect as Administrator and keep internet access active for key validation.
- If Windows does not detect a service-mode device, restart the printer normally, wait 10 seconds and repeat the preparation.
- If the power light blinks, resolve the displayed cartridge, paper or mechanical error before trying service mode again.
- Connect Canon TS5390 directly to the computer and try another data-capable USB cable or port.
Canon TS5390 reset FAQ
Can I perform the reset over Wi-Fi?
No. Use a direct USB connection between the printer and a Windows computer.
Quante volte devo premere Stop/Reset?
For Canon TS5390, use 5 Stop/Reset presses in the sequence shown on this page.
What if my reset key was used during a failed attempt?
Correct the cause first, then use the new-key generator or contact support for assistance.
Restore Canon TS5390
Follow the verified steps for Canon TS5390, then restart the printer and return to normal operation.