Model-specific reset guide
Canon MP628 Ink Absorber Full Reset
Canon MP628 can stop printing when its internal ink absorber counter reaches a programmed threshold. Follow the model-specific preparation below before using Wic Reset Connect.
What stops Canon MP628 from printing
Canon MP628 uses a stored counter as a maintenance safeguard. Reaching the threshold can produce an Ink Absorber Full, Service Required or related support-code message.
Wic Reset Connect is designed to reset the compatible counter in Canon MP628. The physical waste ink system should still be inspected and maintained when necessary.
How to enter service mode on Canon MP628
- Turn the printer off.
- Appuyer et maintenir Stop/Reset.
- Tout en maintenant la touche Stop/Reset, appuyez et maintenez la touche Puissance.
- Release Stop/Reset but keep holding Power.
- Press and release Stop/Reset 2 fois.
- Wait briefly, then release Power. The power indicator should remain steadily lit.
Reset the counter in Canon MP628
First make sure the power indicator is steady and no cartridge or mechanical error is active. Then prepare the Windows computer and direct USB connection.
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Prepare the printer
Resolve other errors, confirm a steady power light and enter service mode using the sequence above.
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Connect directly by USB
Connect Canon MP628 to a Windows 7, 8, 10 or 11 computer without Wi-Fi or a USB hub.
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Start Wic Reset Connect
Run the program as Administrator and wait until the Canon service-mode device is detected.
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Enter the key and reset
Enter the purchased key, select Reset and keep the printer connected until confirmation appears.
If Canon MP628 is not detected
- Repeat the button sequence at a steady pace; releasing Power too early is a common reason service mode fails.
- Close Canon maintenance utilities and clear paused print jobs before opening Wic Reset Connect.
- If the power light blinks, resolve the displayed cartridge, paper or mechanical error before trying service mode again.
- Connect Canon MP628 directly to the computer and try another data-capable USB cable or port.
Canon MP628 reset FAQ
Can I perform the reset over Wi-Fi?
No. Use a direct USB connection between the printer and a Windows computer.
Does Canon MP628 require service mode?
Yes. The printer must expose its maintenance interface before the counter can be reset with Wic Reset Connect.
What if my reset key was used during a failed attempt?
Correct the cause first, then use the new-key generator or contact support for assistance.
Restore Canon MP628
Use the correct sequence for Canon MP628 and restore printing without an unnecessary service visit.