Model-specific reset guide
Réinitialisation complète de l'absorbeur d'encre Canon MG5240
An absorber warning on Canon MG5240 does not necessarily mean that the printer is mechanically damaged. The software counter and the physical pads must be considered separately.
Why Canon MG5240 reports an absorber error
Canon MG5240 uses a stored counter as a maintenance safeguard. Reaching the threshold can produce an Ink Absorber Full, Service Required or related support-code message.
Wic Reset Connect is designed to reset the compatible counter in Canon MG5240. The physical waste ink system should still be inspected and maintained when necessary.
How to enter service mode on Canon MG5240
- Turn the printer off.
- Appuyer et maintenir Stop/Reset.
- Tout en maintenant la touche Stop/Reset, appuyez et maintenez la touche Puissance.
- Release Stop/Reset but keep holding Power.
- Press and release Stop/Reset 6 fois.
- Wait briefly, then release Power. The power indicator should remain steadily lit.
Reset the counter in Canon MG5240
Prepare Canon MG5240 before entering the key. A stable service-mode state and direct USB connection are essential.
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Prepare the printer
Resolve other errors, confirm a steady power light and enter service mode using the sequence above.
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Connect directly by USB
Connect Canon MG5240 to a Windows 7, 8, 10 or 11 computer without Wi-Fi or a USB hub.
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Start Wic Reset Connect
Run the program as Administrator and wait until the Canon service-mode device is detected.
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Enter the key and reset
Enter the purchased key, select Reset and keep the printer connected until confirmation appears.
If Canon MG5240 is not detected
- Close Canon maintenance utilities and clear paused print jobs before opening Wic Reset Connect.
- Run Wic Reset Connect as Administrator and keep internet access active for key validation.
- If Windows does not detect a service-mode device, restart the printer normally, wait 10 seconds and repeat the preparation.
- If the power light blinks, resolve the displayed cartridge, paper or mechanical error before trying service mode again.
Canon MG5240 reset FAQ
Combien de fois dois-je appuyer sur Stop/Reset ?
For Canon MG5240, use 6 Stop/Reset presses in the sequence shown on this page.
Can I perform the reset over Wi-Fi?
No. Use a direct USB connection between the printer and a Windows computer.
Does the reset clean the ink absorber?
No. It resets the stored counter. Inspect, clean or replace the absorber pads when their physical condition requires maintenance.
Restore Canon MG5240
Ready to reset Canon MG5240? Verify the power light, USB connection and service-mode state before continuing.