Model-specific reset guide
Epson L364 Reset Waste Ink Counter
When Epson L364 reports that an ink pad needs service, restarting the printer alone normally does not clear the lock. A compatible reset procedure is required.
What the Epson L364 service message means
During head cleaning and normal maintenance, unused ink is directed into internal absorber pads. Epson L364 estimates that accumulation with a software counter; it does not directly measure the physical amount of ink in the pads.
Wic Reset Connect is designed to reset the compatible counter in Epson L364. The physical waste ink system should still be inspected and maintained when necessary.
Reset the counter in Epson L364
Use the sequence below to establish a stable USB connection and clear the waste ink counter.
-
Install the original driver
Install the official Epson driver for L364 and confirm that Windows can see the printer.
-
Connect directly by USB
Connect Epson L364 to the computer without Wi-Fi, a hub or an adapter.
-
Start Wic Reset Connect
Close Epson Status Monitor, run Wic Reset Connect as Administrator and select Epson L364.
-
Enter the key and reset
Enter the purchased key, choose Reset and keep the printer connected until completion.
If Epson L364 is not detected
- Run Wic Reset Connect as Administrator and keep the internet connection active throughout validation.
- Close Epson Status Monitor and any other Epson maintenance software before starting Wic Reset Connect.
- Clear paused print jobs and restart both the printer and Windows if another program is holding the USB connection.
- Install the original Epson driver for L364; a generic Windows driver may not expose the required communication interface.
Epson L364 reset FAQ
Can I reset Epson L364 over Wi-Fi?
No. Wic Reset Connect requires a direct USB connection to the Windows computer.
Does the reset clean or replace the ink pads?
No. It changes the stored counter value. Inspect, clean or replace the physical waste ink system when its condition requires it.
How long does the reset take?
The reset itself usually finishes in about 1–2 minutes after the printer has been detected correctly.
Restore Epson L364
Follow the verified sequence for Epson L364, then restart the printer and continue your work.