Model-specific reset guide
Epson BX310FN Reset Waste Ink Counter
The service-required message on Epson BX310FN often relates to the internal waste ink counter rather than an empty cartridge or paper fault. The steps below help you confirm and resolve that condition.
Why the ink pad counter blocks Epson BX310FN
During head cleaning and normal maintenance, unused ink is directed into internal absorber pads. Epson BX310FN estimates that accumulation with a software counter; it does not directly measure the physical amount of ink in the pads.
Wic Reset Connect is designed to reset the compatible counter in Epson BX310FN. The physical waste ink system should still be inspected and maintained when necessary.
Reset the counter in Epson BX310FN
Start with the connection checks below, then run the reset without opening other printer programs during the process.
-
Install the original driver
Install the official Epson driver for BX310FN and confirm that Windows can see the printer.
-
Connect directly by USB
Connect Epson BX310FN to the computer without Wi-Fi, a hub or an adapter.
-
Start Wic Reset Connect
Close Epson Status Monitor, run Wic Reset Connect as Administrator and select Epson BX310FN.
-
Enter the key and reset
Enter the purchased key, choose Reset and keep the printer connected until completion.
If Epson BX310FN is not detected
- Install the original Epson driver for BX310FN; a generic Windows driver may not expose the required communication interface.
- Close Epson Status Monitor and any other Epson maintenance software before starting Wic Reset Connect.
- Try another USB port and a known data-capable USB cable if the printer is not detected.
- Clear paused print jobs and restart both the printer and Windows if another program is holding the USB connection.
Epson BX310FN reset FAQ
What if the first reset attempt fails?
Correct the driver or USB communication problem first. If the key was consumed, use the new-key generator or contact support.
Does the reset clean or replace the ink pads?
No. It changes the stored counter value. Inspect, clean or replace the physical waste ink system when its condition requires it.
Can I reset Epson BX310FN over Wi-Fi?
No. Wic Reset Connect requires a direct USB connection to the Windows computer.
Restore Epson BX310FN
Complete the Epson BX310FN counter reset with Wic Reset Connect and assistance whenever you need it.