Model-specific reset guide
Canon TS3380 Ink Absorber Full Reset
Canon TS3380 may block print jobs after recording enough cleaning and maintenance cycles. Use the sequence below to enter service mode and reset the stored value.
What stops Canon TS3380 from printing
An absorber message concerns both software and maintenance. The counter can be reset, while heavily saturated pads may still need cleaning or replacement.
Wic Reset Connect is designed to reset the compatible counter in Canon TS3380. The physical waste ink system should still be inspected and maintained when necessary.
How to enter service mode on Canon TS3380
- Turn the printer off.
- Mantenga pulsado Parar/Restablecer.
- Mientras mantiene pulsado Stop/Reset, pulse y mantenga pulsado Potencia.
- Release Stop/Reset but keep holding Power.
- Press and release Stop/Reset 5 veces.
- Wait briefly, then release Power. The power indicator should remain steadily lit.
Reset the counter in Canon TS3380
Work through the sequence without rushing. Incorrect button timing or a blinking power light means the printer is not ready for the counter reset.
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Prepare the printer
Resolve other errors, confirm a steady power light and enter service mode using the sequence above.
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Connect directly by USB
Connect Canon TS3380 to a Windows 7, 8, 10 or 11 computer without Wi-Fi or a USB hub.
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Start Wic Reset Connect
Run the program as Administrator and wait until the Canon service-mode device is detected.
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Enter the key and reset
Enter the purchased key, select Reset and keep the printer connected until confirmation appears.
If Canon TS3380 is not detected
- Repeat the button sequence at a steady pace; releasing Power too early is a common reason service mode fails.
- Close Canon maintenance utilities and clear paused print jobs before opening Wic Reset Connect.
- If the power light blinks, resolve the displayed cartridge, paper or mechanical error before trying service mode again.
- If Windows does not detect a service-mode device, restart the printer normally, wait 10 seconds and repeat the preparation.
Canon TS3380 reset FAQ
Does the reset clean the ink absorber?
No. It resets the stored counter. Inspect, clean or replace the absorber pads when their physical condition requires maintenance.
Does Canon TS3380 require service mode?
Yes. The printer must expose its maintenance interface before the counter can be reset with Wic Reset Connect.
¿Cuántas veces debo pulsar Stop/Reset?
For Canon TS3380, use 5 Stop/Reset presses in the sequence shown on this page.
Restore Canon TS3380
Use the correct sequence for Canon TS3380 and restore printing without an unnecessary service visit.