Model-specific reset guide
Restablecimiento completo del absorbedor de tinta de la Canon MB5000
Canon MB5000 may block print jobs after recording enough cleaning and maintenance cycles. Use the sequence below to enter service mode and reset the stored value.
Before resetting Canon MB5000
Canon MB5000 uses a stored counter as a maintenance safeguard. Reaching the threshold can produce an Ink Absorber Full, Service Required or related support-code message.
Wic Reset Connect is designed to reset the compatible counter in Canon MB5000. The physical waste ink system should still be inspected and maintained when necessary.
How to enter service mode on Canon MB5000
- Turn the printer off.
- Mantenga pulsado Parar/Restablecer.
- Mientras mantiene pulsado Stop/Reset, pulse y mantenga pulsado Potencia.
- Release Stop/Reset but keep holding Power.
- Press and release Stop/Reset 5 veces.
- Wait briefly, then release Power. The power indicator should remain steadily lit.
Reset the counter in Canon MB5000
Prepare Canon MB5000 before entering the key. A stable service-mode state and direct USB connection are essential.
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Prepare the printer
Resolve other errors, confirm a steady power light and enter service mode using the sequence above.
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Connect directly by USB
Connect Canon MB5000 to a Windows 7, 8, 10 or 11 computer without Wi-Fi or a USB hub.
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Start Wic Reset Connect
Run the program as Administrator and wait until the Canon service-mode device is detected.
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Enter the key and reset
Enter the purchased key, select Reset and keep the printer connected until confirmation appears.
If Canon MB5000 is not detected
- Connect Canon MB5000 directly to the computer and try another data-capable USB cable or port.
- Repeat the button sequence at a steady pace; releasing Power too early is a common reason service mode fails.
- If the power light blinks, resolve the displayed cartridge, paper or mechanical error before trying service mode again.
- If Windows does not detect a service-mode device, restart the printer normally, wait 10 seconds and repeat the preparation.
Canon MB5000 reset FAQ
¿Cuántas veces debo pulsar Stop/Reset?
For Canon MB5000, use 5 Stop/Reset presses in the sequence shown on this page.
Does Canon MB5000 require service mode?
Yes. The printer must expose its maintenance interface before the counter can be reset with Wic Reset Connect.
Can I perform the reset over Wi-Fi?
No. Use a direct USB connection between the printer and a Windows computer.
Restore Canon MB5000
Complete the Canon MB5000 absorber counter reset in a few carefully prepared steps.