Fix Epson XP-621 Service Required – Waste Counter Reset

Epson XP-621 Waste Ink Counter Reset

If your Epson XP-621 suddenly refuses to print and shows a maintenance warning, it is often caused by the waste ink (ink pad) counter threshold.

The Epson XP-621 tracks waste ink with an internal counter. Because it is an estimate (not a physical sensor), it may trigger before the pads are actually full.

Why Does the Epson XP-621 Show ‘Service Required’?

Most Epson XP-621 waste ink counter locks are solved by a software counter reset. Wic Reset Connect provides a straightforward procedure.

Common Symptoms

  • Printer refuses to print even with ink available
  • Epson Status Monitor shows maintenance warning
  • Blinking lights and blocked jobs
  • Device is locked until reset is performed

Three Steps to Restore Epson XP-621 Printing

  1. Step 1: Connect Epson XP-621 to a Windows computer with a stable Internet connection using a USB cable.
  2. Step 2: Open Wic Reset Connect with admin privileges and verify device recognition for Epson XP-621.
  3. Step 3: Use the key to reset the counter, wait for completion, then restart Epson XP-621 to finalize.

Most Epson XP-621 waste counter resets finish in ~1–2 minutes.

Frequently Asked Questions

What if reset doesn’t work?
Check USB cable/port, run as admin, and close other printer utilities.
How long does it take?
Usually about 1–2 minutes.
Do I need a service center?
Typically not for a waste ink counter lock; a reset is usually sufficient.
Can I reset over Wi-Fi?
No. The reset requires a USB connection to a Windows PC.

Guide prepared for Epson XP-621 – Waste Ink Counter Reset using Wic Reset Connect.

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