Canon TS9560 Ink Absorber Full Reset

When Canon TS9560 triggers an ink absorber full condition, the printer may block printing as a protective measure. The solution is typically a waste ink counter reset.

Inside Canon printers, absorber pads collect excess ink from cleaning and maintenance cycles. The printer uses an internal counter to estimate pad saturation.

This page is prepared for Canon TS9560. Service mode instructions are shown only when a matching series procedure is known.

How the Error Appears

• ‘Ink Absorber Full’ / ‘Service Required’ message
• Support/service code (varies by series)
• Printing blocked after cleaning cycles
• Reset required to continue printing

How to Enter Service Mode on Canon TS9560

To access maintenance functions, Canon TS9560 may need to be placed in service mode first.

1. Turn the printer OFF.
2. Press and hold Stop/Reset.
3. While holding Stop/Reset, press and hold Power.
4. Release Stop/Reset (keep holding Power).
5. Press Stop/Reset 5 times.
6. Release Power — the printer should enter service mode.

If it doesn’t work, repeat the sequence carefully. The press count depends on the series.

Reset the Ink Absorber Counter

After service mode is enabled (if required), the waste ink counter can be reset using a supported reset procedure/software.

Important Notes

If absorber pads are truly saturated, ignoring maintenance can lead to ink leakage inside the printer. The counter reset only removes the software lock.

Download & get started

Use a reliable USB connection and follow the steps in order.

Troubleshooting

• Repeat the service mode steps carefully (timing matters).
• Close other Canon printer utilities while resetting.
• Try a different USB cable/port if using PC software.
• Use the correct Stop/Reset press count for your series.
• Power-cycle the printer and try again.

FAQ